TYPE:ServiceMODEL:AtlasYEAR:2018
Appreciate the same day service especially helpful on a Saturday
1050 East Plumb Ln. #110
Reno, NV 89502
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2018
Appreciate the same day service especially helpful on a Saturday
TYPE:ServiceMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2019
Good, quick, efficient service
TYPE:ServiceMODEL:AtlasYEAR:2018
Hannah, the service rep is always so helpful.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:PassatYEAR:2019
Craig was excellent throughout the process. The part my car needed was on backorder, and he kept me updated during the entire time.
TYPE:ServiceMODEL:ID.4YEAR:2023
Very smooth process to drop off and pick up. No hiccups
TYPE:ServiceMODEL:AtlasYEAR:2025
The service advisor was nice BUT: when I told him issues with ApplePlay connectivity, all I got were excuses about how many manufacturers make all components and it’s difficult for them to be compatible and work all the time. Also explained my HomeLink couldn’t connect despite videos and many attempts to get it working and was told to “talk to my salesperson who sold me the car. I don’t know anything about that.” Instead of finding a sales rep to assist me, just let me leave with all my same issues.
TYPE:ServiceMODEL:AtlasYEAR:2022
TYPE:ServiceMODEL:ID.4YEAR:2021
Great service. Great people. Highly recommend this service facility.