Average Score (235 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.9 Average

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  • Raymon L.05-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Mohammad K.05-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    First, I was impressed with Craig, the service rep. He handled the entire process very professionally.

  • Bonnie R.05-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Awesome service!!!!!!!!!!!!!!

  • Shari B.05-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    The service dept was ready for my arrival and knew why I was there (to take care of a recall). Service with a smile from Hannah and assurance that they would work quickly to get me on my way to my next appointment in a timely fashion.

  • Kristin W.05-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Craig is personable and goes the extra mile to make sure a service appt goes as smoothly as possible.

  • Alexa B.05-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great customer service!

  • Sheri B.05-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Always professional, great waiting area, clean.

  • Kevin K.05-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    She was very understanding,open ears and kind!

  • Jennifer T.05-01-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Quick, efficient, and friendly.

  • Troy M.04-30-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Great service everyone was very polite great environment