Average Score (235 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.9 Average

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  • Luigi M.04-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Wrong diagnosis and estimation about the issues presented. Very much disappointed.

  • Edwin B.04-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Everything from set up, to check in, to completion and pick up, went right according to plan. Thanks!

  • Lee N.04-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Service was friendly and quick. Transportation was provided. Car was returned clean.

  • Bruce L.04-17-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

  • Lori M.04-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Remo C.04-14-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Very quick and very responsive.

  • Colette C.04-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I was helped by Amy in the service dept all the way from making an appointment to getting my VW serviced. She was very helpful and knowledgeable with what I needed. Thanks Amy!

  • David C.04-11-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

  • Bernadette G.04-10-2025

    TYPE:ServiceMODEL:Golf AlltrackYEAR:2019

    Best waiting area and Craig is awesome!

  • Richardson C.04-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020