Average Score (235 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.9 Average

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  • Rona F.02-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    I gave a 5 star rating because the customer service was outstanding here; everyone treated me exceptional.

  • Maureen W.02-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Martin V.02-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Nick D.02-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Lithia reminds me of the other two dealership back in my home state, Minuteman VW in Bedford MA where I bought my Tiguan, and Colonial VW in Westboro MA for service on all my VW’s which they take care of all my VW’s in the past twenty five years of service.

  • Donciano S.02-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Kristina H.02-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2024

    If someone said there was a better staff anywhere I wouldn’t believe it.

  • Joel A.02-08-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

    Mr.COLTON assisted me during the time I had a bunch of questions such an awesome guy to talk to very knowledgeable on certain cars. I really do appreciated coming to your car dealership was perfect. Thanks!

  • Sean P.02-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

    Great customer service and very fast pulled in parked and next thing I knew I was out the door back to my day....

  • Sergio H.02-07-2025

    TYPE:SalesMODEL:JettaYEAR:2024

    Guy helped me through everything on finding me the right car explaining every detail he's great

  • Keith P.02-07-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025