Average Score (244 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

244 Ratings

4.9 Average

Models
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  • Tye R.09-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Offering regular service on-demand is great. Friendly, helpful staff, and a clean facility all make it a great experience.

  • Alex P.09-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Amy, our Service Consultant, is amazing! Great communication and follow up.

  • Jody A.09-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    I would not drive any other car but a Volkswagen!

  • Joseph M.08-29-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    They are the best at what they do.

  • Martha H.08-28-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    GREAT staff in service department & parts department. Shuttle driver (she/her) is the kindest person on the planet.

  • Kori S.08-25-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Scott and team did a great job!

  • Caroline B.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    My VW service associate was fantastic. She was friendly, genuine, helpful and patient. I would want her to assist me every visit.

  • Adelene Y.08-23-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Prompt service, explained everything up front, friendly, very professional

  • Justin Z.08-17-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Fast friendly service.

  • Jacob M.08-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2025