Average Score (235 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.9 Average

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  • Teresa F.08-08-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    I appreciated being able to buy a car within my target budget. Staff were kind and informative.

  • Jesse H.08-05-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Amazing staff!

  • Ashley D.08-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Guy helped me out and provided exceptional service!

  • Allyson C.08-04-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Amy A.08-02-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

    I really love the VW Reno! Staff is always on point and knowledgeable! Thank you Amy, Craig and Hannah.

  • Meagan M.08-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    The service was conducted quickly, but the tech told me I only had two years of free service and I know I bought an extended warranty and then he said oh you have three years, but I’m pretty sure I have service warranty for the full life of the loan because I paid for it.

  • Julie H.08-01-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    The Reno Volkswagen dealership is comfortable, friendly and no high pressure.

  • Harold K.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    The visit was great. The girl was professional and friendly will be back.

  • Carrie B.08-01-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Colton and Scott were amazing. Very helpful and knowledgeable.

  • Heather B.08-01-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Great staff, clean welcoming showroom, easy process