Average Score (235 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

235 Ratings

4.9 Average

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  • James C.08-01-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    Our sales rep Colten was great. Very positive and helpful. The sales manager was also great… sorry I forgot his name at the moment! The whole experience of buying was much smoother than we expected it to be. We really appreciated that.

  • Alvaro M.07-31-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    This was my first time using the service department and there were no issues (not that there were suppose to be), everything of the experience was as expected.

  • Jenn P.07-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Hannah is the best Service Rep at the dealership. She made me feel like the I was the only one there. Everyone should learn from her. My car was brought back immediately & done in about an hour.

  • Corey W.07-28-2025

    TYPE:ServiceMODEL:ID4YEAR:2025

  • Timothy B.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Steven S.07-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Simple, concise and completed…

  • Jeffery P.07-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    because they were efficient and helpful

  • Esther V.07-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Opie made the car buying experience a pleasant one.

  • Michael C.07-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • William B.07-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    When purchasing a new vehicle and never having the vehicle charged fully. You should have a complimentary charge. When you bring your vehicle in for its first service. Other than that, I'm very happy with the vehicle and the service they provided. Unfortunately there's no same day service.