TYPE:ServiceMODEL:TiguanYEAR:2024
Knowledgeable service staff
Average Score (235 reviews):4.9
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2020
Easy to work with them
TYPE:ServiceMODEL:TiguanYEAR:2022
Service was great. They went out of their way to help me out.
TYPE:ServiceMODEL:JettaYEAR:2021
Anytime I have questions about what the current condition is of my vehicle, I'm confident that I can take it in to the VW Service team, and gain the insight I need! I appreciate the whole team, at Volkswagen. Amy Briggs was my service representative this most recent visit, and I always appreciate her top tier customer service.
TYPE:ServiceMODEL:TiguanYEAR:2019
I went in for a service, it wasn't a big service. Just an oil change and rotation, but was completed in a timely fashion with no complications.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
My car’s issues were attended to in an efficient manner. All the service staff are always courteous and honest about timing.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
They were very nice and didn't have any issues with my car
TYPE:ServiceMODEL:ID.4YEAR:2024
Always the best service!
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Customer service and I don’t feel like I’m getting ripped off like in Portland so I drive 550 miles to get serviced at Lithia VW.
TYPE:SalesMODEL:AtlasYEAR:2025
Colton was so great to work with. He is personable and has great rapport. I went in looking for a Atlas Sport and he ended up finding us a great deal on an Atlas that fits our wants and needs. He was very knowledgeable and helpful. Colton clearly explained the prices and fees. His follow-up care has been thoughtful and kind. You definitely feel taken care of! Overall it was a great experience with Colton and Chris the sales manager. Thank you!